Starting with a Mac: Errors
According to Douglas Adams, one of the two reasons that the Hitchhiker’s Guide to the Galaxy succeeded was because it had the words “Don’t Panic” printed n the cover in large friendly letters.
Macs appear to be similar. Error messages are scary things, but my MacBook has just reassured me that “Mail closed unexpectedly. Mac OS X and other applications are not affected”. Perhaps not as friendly, but certainly not as incomprehensible as some Windows errors. No system is perfect, or the crash wouldn’t have happened in the first place, but I am rather liking this little bit of polish.