I have just added the mailing list page for my new project, LawPath. If you are a law student, particularly in the UK, I’d encourage you to sign-up. The list will only be used for one e-mail when the site is launched to the public, and nothing else. I hate spam too.
[UPDATE] Mandatory Facebook page here
[UPDATE 2] Silly IE bug fixed. Sorry about that.
I’ve recently bought another hosting package, this time with A2 Hosting. I bought it on Christmas Eve, and so was unsurprised to find it still inactive today. Nevertheless, the e-mail said to open a support ticket after 48 hours if it wasn’t working, so I did with a fairly light message stating that I wasn’t concerned as it was the holidays, but wondering if they could tell me when it would be active. I immediately received an e-mail telling me it had been submitted and giving me a reference. Within 12 minutes (yes, that’s twelve) I had received this e-mail:
Hello,
We are very sorry for this inconvenience, we will work to resolve this issue as soon as possible and will contact you when it is resolved. We thank you very much for your patience and will contact you soon.
Thank you,
Maybe it’s because I’m used to the slower support of PurpleCloud, but I’m looking forward to using these guys, purely on the basis that they seem to have immediately admitted fault without making excuses. Details on what the website is soon.
According to Douglas Adams, one of the two reasons that the Hitchhiker’s Guide to the Galaxy succeeded was because it had the words “Don’t Panic” printed n the cover in large friendly letters.
Macs appear to be similar. Error messages are scary things, but my MacBook has just reassured me that “Mail closed unexpectedly. Mac OS X and other applications are not affected”. Perhaps not as friendly, but certainly not as incomprehensible as some Windows errors. No system is perfect, or the crash wouldn’t have happened in the first place, but I am rather liking this little bit of polish.
How could you not want to see it with that title and the tagline “The Power of Christ Impales You”?
Thanks to Windows Live Messenger which showed this incomprehensible nonsense just now.
Bad grammar or bad spelling? You decide!
Remember the e-mail I sent to PayPal? I finally got one back:
Dear Rob [surname blanked out by me],
Thank you for contacting PayPal. We believe we responded to your recent
inquiry either through a call into our service center or through another
e-mail from you.Please know that we appreciate your business and we want to address your
questions in a timely fashion. If you still need to speak with a PayPal
representative, please feel free to contact us at 888-221-1161.Thank you for choosing PayPal
Guess what folks? I never received an answer either by phone or e-mail! Even better, they gave me an American phone number to call. Not much use when I clearly mentioned in my e-mail PayPal UK.
The question readers (both of you), is should I follow this up and ask again?
[UPDATE] I followed it up and asked again, pointing out that I had received this non-answer, and guess what? It happened again! Two e-mails from PayPal, both effectively refusing to answer and claiming that I already knew. Morons.
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